Some say the water has a particular smell. Some say the water pressure is not strong enough. Meanwhile, majority of the residents have said the temperature of the water in Totty Hall is just not hot enough. Overall, there is an issue and something must be done.
After a long day of classes, social functions, or practices, any on campus resident would like to shower as soon as they get back to their room. If they return back at six or seven in the evening, they may be able to catch some hot water, but if they are a resident of Samuella V. Totty Hall, the hot water just might be nonexistent. Residents have been placed on a strict regiment of deciding when to take a shower as a result of the fluctuating temperature. Periodically, hot water will be available for showering, but those moments are not opportune for all, and can’t realistically be expected to.
What might one do to get the hot water restored? The current solution happens to be calling the front desk to get the hot water reset. However, residents have noted the response time as taking upwards of 15 minutes. When residents call to get the water to be reset, a follow-up call is almost always necessary to remind the front desk to actually reset it. When asked about the issue, residential assistants of Totty Hall were not able to comment.
The solution to keeping hot water consistent in Totty Hall is unknown. Maybe there is an overflow of girls taking showers at one time. Either way, there are some things that can be controlled. For example, the residential assistants should gain a sense of urgency when attending to residents that call to get the hot water restored. The residents must exhibit some patience when waiting for the water to be restored and must be respectful when calling the front desk; a procedure must be put in place to accommodate students that reside in the residence halls over the break so they do not go days without hot water. If this information is neglected, not only students will be without hot water, and the Office of Residential Housing will be barraged with difficult questions that they might not want to answer.
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Where’s the heat? What’s that smell?
September 23, 2015
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