Students have been forced to pay for their own print jobs in T.T. Allain and John B. Cade Library due to cut staff jobs in Technology and Network Services in Moore Hall.
Just a week before classes began at SU the new system, Banner, was not yet implemented with student information to allocate the printing money for the fall 2011 semester.
Ramon Forbes, information technologist in John B. Cade’s Library, stated that students were suppose to be receiving $5 on their student identification cards to print in the library weeks after school started.
Forbes said that the university was having problems with getting Banner to work properly with the hold ups.
According to Huey Lawson, Director of Technology Network Services, students were not going to be able to print from their student ID cards this semester because their money was not going to be loaded this semester.
Due to budget constraints two staff members were cut from the College of Engineering’s labs, causing the TNS staff to help in assisting students with computing courses in the labs.
According to Lawson, he and his staff had to prioritize what was most important.
”In an effort to do more with less, it will take longer,” says Lawson.
With two staff members assisting in the College of Engineering, Lawson said that there was not enough manpower to access the student data to load the cards with the print money with a shortened staff.
“I do want to apologize for this inconvenience to the students,” says Lawson.
Students have been reporting many complaints about the printing money not being on their student ID cards. Dawn Kight, Systems Librarian in John B. Cade Library, reported these complaints to Lawson in an email.
Many students were urged to load their own money in T.T. Allain Hall or in the library if they wanted to print. These are the most common printing locations on campus.
Ebony Holland, sophomore nursing major from Monroe, La., stated that she prints often in the library and she expected her money to be on her card.
”It was our money and they didn’t even give us an option, they just took it,” said Holland.
Categories:
Students forced to pay to print
November 14, 2011
0